ERP FAQ

Managing teams across different regions requires more than just HR tools—it demands visibility, consistency, and flexibility.

YonSuite provides a unified platform for managing recruitment, employee data, attendance, and payroll across multiple regions. It supports localization where needed, while maintaining a consistent structure for global oversight.

This allows businesses to build and manage distributed teams more effectively—while staying aligned across different markets and operational requirements.

Operating across borders means navigating different data protection laws and regulatory requirements.

YonSuite is designed with enterprise-level data security and compliance in mind. It supports regional data regulations such as GDPR and PDPA, while providing secure data management through certified standards including ISO 27001 and ISO 27701.

With a globally distributed infrastructure and strong governance framework, businesses can manage data securely while maintaining compliance in different jurisdictions.

Successful ERP implementation depends not only on the system—but also on how well it fits local business environments.

Through Yonyou’s global presence and partner network, YonSuite is supported by localized teams across multiple regions. These teams understand local regulations, business practices, and operational needs—ensuring smoother implementation and ongoing support.

Combined with an open and flexible platform, YonSuite can be adapted, extended, and integrated with industry solutions—supporting businesses as they grow across different markets.

Absolutely. YonSuite fully supports mobile office operations (Mobile ERP). Employees can use the mobile app to check real-time inventory, customer data, and sales reports anytime, anywhere. Management can also break geographical boundaries with one-click real-time approvals for quotations, purchase orders, contracts, or leave applications directly on their phones. This avoids delays when management is out of the office, significantly boosting decision-making and order processing efficiency.

Yes, it does. YonSuite features built-in HR and finance modules tailor-made for the Hong Kong market. It automatically handles Mandatory Provident Fund (MPF) contribution calculations, local public holidays, and annual leave management. It also generates tax forms (such as the IR56B) in formats fully compliant with the Hong Kong Inland Revenue Department. This greatly reduces the tedious administrative workload for HR and accounting staff, minimizes manual calculation errors, and ensures 100% enterprise compliance.

This is one of YonSuite's greatest strengths. The system supports multi-entity, multi-book, multi-language (Traditional Chinese, Simplified Chinese, English), and multi-currency real-time settlements. The head office in Hong Kong can view the financial and operational data of Mainland branches or Greater Bay Area factories in real-time. It seamlessly complies with both Hong Kong Financial Reporting Standards (HKFRS) and Mainland China Accounting Standards, making it easy to achieve "one system for cross-border operations."

Traditional ERP requires companies to purchase their own servers and hardware, and hire IT staff for daily maintenance, resulting in extremely high upfront costs. YonSuite, however, uses a cloud-based SaaS (Software as a Service) subscription model, charging annually or per user account without the need to buy hardware. The subscription fee already includes automatic system upgrades, underlying maintenance, and server hosting costs, allowing Hong Kong SMEs to enjoy an enterprise-grade system at a very low entry threshold.

The upgrade process is faster and easier than you might think. As a lightweight cloud SaaS platform, YonSuite eliminates complex hardware installation and can be deployed and launched in just a few weeks. Tetra’s professional consulting team will help you safely migrate foundational data (such as customer lists, suppliers, opening balances, and inventory records) from your old system to the new one, ensuring a seamless business transition with absolutely no data loss.

Certainly. YonSuite offers a highly flexible "on-demand subscription" model. SMEs can start by enabling the most urgent modules (such as financial management and inventory/sales) during their early stages. As your business expands and the workforce grows, you can seamlessly activate advanced modules like HR (Human Resources) or CRM (Customer Relationship Management) at any time. This ensures your IT investment aligns perfectly with your business growth pace, without wasting resources.

Yes. YonSuite is equipped with powerful and open API interfaces, enabling seamless integration with mainstream e-commerce platforms (such as Shopify, Boutir, etc.), retail POS systems, and third-party logistics (3PL) providers. This completely unifies online and offline (O2O) data, solving operational pain points like inconsistent inventory across multiple platforms and the need for manual, repetitive data entry.

It is highly secure. YonSuite is deployed on world-class cloud infrastructure and holds multiple top-tier international data security certifications (including ISO 27001 and ISO 27701 for Privacy Information Management). The system provides bank-grade data encryption, automatic disaster recovery, and 24/7 anti-hacker monitoring. Its security level is far higher than SMEs storing data on local servers within their own offices.

Absolutely. YonSuite’s supply chain and inventory management modules are specifically designed to handle complex trading needs. The system not only supports multi-warehouse management and cross-warehouse transfers but also features rigorous batch tracking and expiry date management. It automatically generates low-stock alerts, helping purchasing teams avoid stockouts or dead stock, thereby maximizing your cash flow.

As Yonyou's official partner in Hong Kong, Tetra provides comprehensive and highly localized support services. Our experienced team of consultants is based right here in Hong Kong, offering hotline support, system training, and one-on-one consulting in Cantonese, English, and Mandarin. We are not only experts in system operations but also deeply understand the actual business workflows of Hong Kong SMEs, ensuring your team can truly master and maximize the value of your new ERP system.